Multicultural Workforce
If you employ a multicultural workforce it is important to be aware of the cultural differences that may prove a barrier to effective communication.
Being part of a multicultural workforce can be very informative and rewarding but employers need to ensure that other cultures are respected and understood by other members of the workforce.
Cultural diversity
There are several organisations who provide resources and support to help you integrate your multicultural workforce, including:
The Civil Service has produced a booklet entitled 'Cultural Diversity: a resource booklet on religious and cultural observance, belief, language and naming systems' which can be downloaded in pdf format from their website.
Download booklet (pdf 275 KB) 
Embracing Cultural Diversity - B&Q have produced this very thorough leaflet on cultural diversity in the workplace, with brief information on minority ethnic and religious cultures and a calendar of festivals and celebrations.
Download leaflet (pdf 630 KB) 
Multicultural-matters.com - this website gives information on festivals and communities within the UK.
Visit Multicultural Matters website 
Intercultural competence
Intercultural competence enables you to interact both effectively and in a way that is acceptable to others when you are working in a group whose members have different cultural backgrounds. A framework of competences can be found at the INCA project website.
Visit INCA project website 
Resources and further help
The following resources can help you integrate your multicultural workforce:
Intercultural skills 
Browse our range of cultural briefings 
The RLN can also help you to source cultural trainers. Please contact us for further advice and support on managing a multicultural workforce.
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