Business Publications

The following ‘How To…’ guides for businesses are available to download from this page as pdfs. These free guides show businesses how to make the most of language and cultural skills and services:

Adapting Materials for International Markets - Giving you an insight into the processes involved in translation and localisation, to ensure your publications, materials and on-line resources are accurate and persuasive. (pdf 532 KB)

Basic International Communications for Business - This provides an introduction to international export communications and covers key skills we can acquire to enhance our communications with international customers and colleagues. (pdf 187 KB)

Business Interpreting – Introduces the techniques needed for interpreting the spoken word, whether this is at meetings, exhibitions, factory tours, telephone conversations or training sessions. (pdf 90 KB)

Conference Interpreting – Explaining the techniques that can make a multinational conference or business meeting run smoothly. Includes details/links of where to look next. (pdf 175 KB)

Doing Business in India - Produced by RLN SW for UKTI, this guide provides vital information for anyone thinking of exporting to India or visiting the country for business purposes. (pdf 962 KB)

Foreign Language Training – Guidance on how to assess your training needs with a view to increasing exports and improving communications with overseas customers. (pdf 171 KB)

How to work with BSL/English Interpreters – Provides clear and concise advice to employers of those people who communicate using sign language and ensures they comply with the terms of the Disability Discrimination Act. (pdf 194 KB)

Intercultural Skills – This guide advises you on how you can acquire intercultural skills and why they are so important for successful international trade. (pdf 235 KB)

International Communications – Helpful, practical advice on improving international communications through devising an international communication plan, with briefings on its key components. (pdf 181 KB)

Interpreting for the Public Services – Useful information for achieving the best interpreted communication, including when to use an interpreter, interpreting techniques, language and politics. (pdf 313 KB)

Languages for Media - A guide to commissioning creative translation for advertising, brochures, books, films and the internet. (pdf 368 KB)

Recruiting People with Languages - A guide on getting the right candidate for the job. (pdf 582 KB)

Translation – Suggestions for non-linguists on how to buy in translation with the minimum amount of frustration. Includes information on why you need a translator, how to work effectively with your translator and dealing with technical terms. (pdf 99 KB)

If you would like to order any of these guides as hard copies please contact Frances Pallett, frances.pallett@rln-westmidlands.com

 

Language and Culture in British Business:

The book Language and Culture in British Business: Communication, needs and strategies by Stephen Hagen is another useful tool to businesses wishing to expand their international efforts. It details the impact of language and cultural barriers on British trade and industry and shows how successful companies are developing strategies to succeed in international markets. To view further details on this publication or to place an order visit www.cilt.org.uk/publications/languageculture.htm

 

UK Guide for International Workers:

The 'UK Guide for International Workers', from Multicultural UK, aims to help international workers settle quickly and easily into the UK. The guide is full of practical advice from how to open a bank account to how to find accommodation as well as cultural information about living and working in the UK.

The guide has just been relaunched to cover the whole of the UK, instead of just focusing on the Three Counties region.

The price of the guide is just £2 - which is a small price to pay for accessing practical information on living and working in the UK.

To find out more or to order your copy visit the publisher's website or contact Miriam Roberts, Director of Multicultural UK, on 01242 228025.

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